Thursday, May 27, 2010
Me:
"Good afternoon; it's raining like crazy and my phone has gone out yet again".
Reply from a Kind Innovative Customer Service Agent (KICSA, kind of sounds like "Kiss My Ass"):
"OK, dear, give me your name and number and I'll set up a repair date".
Me:
"Good, I promise you that if my phone fixes itself after the rain ends, as it often does, I will cancel the appointment".
Reply from KICSA:
"Thank you. I have you down for repair on June 1st. I wish today was Friday".
Me:
"Sorry, honey, but hang in there. Also, can you tell me how to call forward my phone line to my cell?".
Reply from KICSA:
"Oh, no dear, I don't know how to do that".
Me:
"Is there anyone there who can help me?".
Reply from KICSA:
"Oh, no, I don't think so".
Damn, I knew I should have never posted this:
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