Fuck you, Worst Bank.

Date / Time:	3/31/2010 3:14 pm AST
Message:	Good day, I am so frustrated right now.  Late February I placed an order online at First Bank for a check reorder, and received a confirmation.  Several weeks go by, no checks.  I called and Harland told me that we can no longer order checks online, and that I'd have to go to the bank. I dropped the check order form in the ATM at the Cruz Bay branch on 3/18/10 (I have the ATM receipt).  Still no checks, as of today.  I went upstairs to customer service and was told, quite rudely, that I shouldn't have used the ATM and that tellers don't handle check reorders.  Apparently, it would be too difficult for a teller to send the reorder slip UPSTAIRS.  The woman who I was working with did reorder them, so it will be at least a week before I receive them. And now I am OUT OF CHECKS.  And I have people to pay.  I asked about getting temporary checks, and was told there was a $1 fee per check.  No thanks. I am disgusted, to say the least.  I called the Waterfront branch to file a complaint, but was not able to get a live person. I would appreciate a call from someone to discuss this further, or my two accounts are going to be closed and moved to Merchants.  I am THRILLED with their customer service.  By the way, your website is down, so this is the only way I can figure to get through to someone.